Important questions of unit 6-8

SPEAKING SKILLS
1.What are the three main areas that demand concentration while speaking?
2.What are the six questions that you need to answer while preparing for speaking?
3.List some general objectives of speaking.
4.How does researching the audience in effective speaking?
5.What points you need to take into consideration while preparing for the environment.
6.Discuss in detail the methods / steps involved in preparing the material for speaking.
7.What point do you take into consideration while pulling yourselves across /while speaking?
8.Discuss role of body language in effective speaking.
9.What are the different methods of putting the message over?
10.Suggest some methods of dealing with nerves while public speaking.
11.Discuss the mechanics of speaking.
12.How can you become an n effective speaker?
13.Define phonetics.
14.Diagrammatically explain organs of speech.
15.List and define vowel sounds.
16.List and define consonants.
17.Phonetically transcribe the following:

DISCUSSION, MEETING & TELEPHONE SKILLS
1.Discuss the role of body language in interview or Group Discussion.
2.What are the characteristics features of an effective Group Discussion?
3.Role of the Tone and Pitch of voice in Group Discussion.
4.Define Agenda and discuss its elements.
5.Define Minutes. Discuss the items that are listed in minutes.
6.Prepare an agenda for the second meeting of board of director to be held at 3.00 p.m. on Monday 1st November, 2004 at the Registered Office of your company/ organization.
7.Define memorandum.
8.What is the main purpose of memo?
9.Discuss skills of chairing of meeting.
10.What are the various kinds of questions that can be asked in a meeting?
11.How would you handle the problem people and problem situations while conducting a meeting?
12.Why do the chairman and the corporate secretary need to have get together before the meeting?
13.What points do you need to take care while having a conversation through the telephone?
14.How would you handle difficult callers/calls while attending telephone call?
15.Discuss in detail some telephone etiquette skills.
16.Discuss mobile phone etiquettes.
LISTENING SKILLS
1.Differentiate between hearing and listening.
2.Explain the process of listening.
3.Into how many categories can you put communication on the basis of listening?
4.List some elements of good listening.
5.What are the various types of listening?
6.Differentiate between active and passive listening.
7.Define feedback.
8.Discuss factors effecting listening.
9.Explain characteristics of feedback.
10.Discuss barriers of listening.
11.Define notes.
12.Discuss characteristics of good notes.
13.List and discuss methods used to take notes from the read material.
14.Make sentences outline of the given paragraph
There are many tests by which a gentleman may be known; but, there is one that never fails gentleman. He also trances over the weak may be a coward, but not a true man. Strength and consciousness of strength, in a right handed man impart a nobleness of his character; but, he will be most careful how he uses it; for, it is excellent to have a giant’s strength, but it is tyrannous to use it like a giant. Gentleman is indeed the test of gentlemanliness. A consideration for the feeling of others, for his inferiors and dependents, as well as his equals, and the respect for their self- respect will parried the true gentleman’s character.
15.Discuss some methods to improve listening skills for effective listening.
16.How can you become an effective listener?

Important questions of unit six
Two marks questions
1. What do you understand by marginal listening?
2. What is evaluative listening?
3. What is projective listening?
4. What do you understand by semantic difficulty?
5. What is differing attitude?
6. What is the fear of evaluation?
7. What do you understand by divergent messages?
8. What do you understand by overloaded information?
9. What is cultural divergence?
10. What are jargons?
11. What is information filtering?
12. How is jealousy a barrier in communication?
13. What is preoccupation?
14. What do you understand by resisting distractions?
15. What is delaying evaluation?
16. What is mental alertness?
17. What do you understand by chemistry between the speaker and the listener?
18. What role does eye contact play in listening skill?
19. What is the significance of ‘posture’ in listening?
20. What are the objectives of feedback?
21. What is the nature of feedback?
22. What are the characteristics of feedback?
23. What are the consequences of feedback?
24. What do you understand by tone in feedback skills?
Eight marks question
1. Throw light on purposes of listening?
2. What are the factors affecting listening?
3. What are the levels of listening?
4. What are the barriers to communication?
5. What are communication barriers in management?
6. What are the barriers to effective communication?
7. What are the techniques to improve listening ability?”
8. What are the skills of effective listening?
9. What are the psychological barriers to listening?

Important Question For Communication From Unit 1-05

UNIT 1
COMMUNICATION: ITS TYPE AND SIGNIFICANCE
1. Define communication.
2. List various types of communication.
3. What are the different forms of communication?
4. List the channels of communication.
5. What is the medium of communication?
6. What is meant by SMCR?
7. Differentiate between formal and informal communication.
8. How can you further classify formal and informal communication.
9. What is meant by informal communication?
10. Distinguish between lateral and diagonal communication.
11. Discuss Graperine communication.
12. Differentiate between oral and written communication.
13. Discuss merits and demerits of oral and written communication.
14. Distinguish between verbal and non-verbal communication.
15. Explain various barriers in communication.
16. Explain diagrammatically the process of communication.
17. Discuss in detail the channels of communication.
18. Suggest come methods to overcome barriers of communication.
19. What role do communication skills play in society? Illustrate your answer with suitable examples.
20. What do you understand by Semantic gap? How does it affect the process of communication?
21. Write a note on business communication.

UNIT 2
READING SKILLS
1. What is the purpose of reading?
2. Explain the process of reading.
3. Discuss the Theory of Eye movement, differntiating between the old and the new theory.
4. Differentiate between visual regression and visual wandering.
5. Expand the term CZS.
6. Define the term CZS.
7. Define and discuss memory, retention and recall.
8. Discuss various kinds of readings.
9. What are the gears of reading? Discuss each using appropriate examples.
10. What is meant by the term SQ3R?
11. Discuss in detail the reading methodologies.
12. Differentiate between skimming and scanning.
13. What are the outcomes of reading? How do you know from the outcomes that you are following the right methodology of reading?
14. Discuss briefly the models of reading.
15. Discuss in detail reading strategies.
16. List reading strategies for building vocabulary.
17. List reading strategies to be used for reading comprehension.
18. Explain structure of meaning techniques.
19. Diagrammatically explain the two kinds of skimming.
20. (Reading Activity: Passage for comprehension)
Education has always had two objects: on the one hand, to give skill; and on the other, to impart a vaguer thing which we may call wisdom. The role of skill has become very much larger than the role of wisdom. At the same time it must be admitted that wisdom in our world is useless expect for those who realize the great part played by skills, for it is increase of skill that is the distinctive feature of our world.
Although scientific skill is necessary, it is by no means sufficient. A dictatorship of man of science would very soon become horrible. Skill without wisdom may prove to be surely destructive. For this reason, if for no other, it is of great importance than those who receive a scientific education should not be merely scientific, but should have some understanding of that kind of wisdom which, if it can be imparted at all, can be imparted by the cultural side of education. Science enables us to know the means to any chosen end, but it does not help us to decide upon what ends should be pursued. If you which to exterminate the human race, it will show you how to do it.
If you wish to make the human race so numerous that all are on the verge of starvation, it will show you how to do that. If you wish to secure adequate prosperity for the whole human race, science will tell you what you must do. But it will not tell you whether one of these ends is more desirable than other. Nor will it give you that instinctive understanding of human beings that is necessary if your measures are not to arouse fierce opposition which only ferocious tyranny can quell. It can’t teach you patience, it can’t teach you sympathy, it can’t teach you a sense of human dignity. These things, insofar as they can be taught in formal education, are most likely to emerge from the learning of history and great literature.
1. What should, according to the writer, be the aim of education?
2. Why is increase of skill a distinctive feature of our world?
3. What danger does the writer see in the present emphasis on imparting skills?
4. What knowledge does science impart to us?
5. Why should we study history and great literature?
21. What are the various factors that affect style of reading? Explain each, giving appropriate examples.
22. List some methods to improve concentration.
UNIT 3
WRITING SKILLS
1. What is the need of good writing skills?
2. Discuss the elements of formal writing.
3. List the five standard layouts of business writing.
4. Briefly describe the steps that lead you to place an order.
5. What do you mean by systematic approach to business writing?
6. What are the main purpose for which business letters are written?
7. Define ‘style’ with respect to technical writing.
8. Discuss in detail various styles of writing.
9. What is Narrative writing?
10. Explain Descriptive writing.
11. Explain Exposit writing. Illustrate your answer with appropriate examples.
12. Discuss Argumentative or analytical writing.
13. Discuss with suitable examples Journalistic writing.
14. What do you mean by Scientific and Technical writing? What are the elements that differentiate it from other styles of writing?
15. Attempt writing on the following scientific/technical topic – What is India’s contribution to the world in the realm of Science and Technology
UNIT 4 (GRAMMAR)
(I) TRANSFORMATION OF SENTENCES:
1. He said to me,”where are you going”.
2. He said,” The prize was distributed yesterday”.
3. Your good result has not surprised us. (Positive voice)
4. Too late! Too late! You can’t enter now! (Assertive sentence)
5. He left no plan untried. (Affirmative)
6. Owing to bad health, he could not work. (Compound)
7. Tell me when and where you worked in the U.S.A. (Simple)
8.Make sentence using ‘what’ as an adjective and as an adverb.
9. The teacher said that Meera is late. (Correct)
10.The case was put (before, in front of) him. (Choose the suitable alternative)
11.It can’t be seen though by me. (Active)
12.Great battles were fought. (Active)
13.Deepak see movies every week (Correct)
14.The news was broadcasted late in the evening (Correct)
15.Differentiate between the given homonyms by using them in a sentence:
1) Altar, alter
2) course, course
16.Substitute the given sentences with one word:
1) One who lives at the same time?
2) An inscription on a tomb.
3) The art of beautiful handwriting.
4) A number of sheep.
17. Expand the given abbreviations:
1) DRDO
2) DDT
3) ECG
4) EVM
5) UPS
6) Bibliog.
18. CLOZE TEST:
a) What is meant by Cloze test?
b) Essentially, I am interested in _______ world, in this ________, not in some other ______ or a further life. Whether there is such a _______ , as a soul , or whether there is a survival after_______ or not , I do not know ; and important as these _______ , are they do not trouble me in ______ . The environment, in which I have ________, holds the soul and a future life, the Karma theory of _______ and effect and reincarnation for _______.
1) a) This b) that c) real d) imaginary.
2) a) Life b) reality c) existence d) truth.
3) a) Reality b) world c) existence d) plane.
4)a) Fact b) thing c) reality d) idea.
5)a) Life b) existence c) death d) reality.
6)a) Problems b) situations c) death d) reality.
7)a) The least b) the most c) not at all d) actuality.
8)a) Reared b) grown c) increased d) thrived.
9)a) Cause b) question c) problems d) reason.
10)a) Permitted b) granted c) allowed d) sure

UNIT 5
BUSINESS CORRESPONDENCE
1. What are the various purposes for which business letters are written?
2. Differentiate between a sales and a claim letter?
3. Differentiate between claim and adjustment letters.
4. Define interoffice memorandum.
5. Differentiate between quotation and tenders?
6. What is the difference between circular and order?
7. Discuss the essential elements of business writing.
8. List the five standard layouts of business writing.
9. Name the important components of business letters.
10. Discuss the structure of an effective sales letter.
11. What are the two steps that lead you to place an order?
12. In response to the quotation received, place an order for the equipments you need to purchase for setting up chemistry laboratory in your college.
13. Draft a sales letter to promote the sales of an exquisite perfume that your cosmetics company has recently launched in the market.
14. Draft a sales letter to be sent to your dealers for promoting the sale of a newly designed car that your company has placed in the market.
15. Which of the two kinds of job application letters is more effective?
16. You are the purchase manager of a company that has recently bought 30 typewriters from A.K.Shayam and Company ltd 35, Bapunagar, Jaipur. The machines don’t work satisfactorily. From a letter complaining about the defect and ask for compensation or replacement.
17. As a sales officer, draft an adjustment letter in response to claim letter demanding replacement/compensation for defective delivery of breakable items.
18. What is a resume? What is its main function?
19. ‘An application letter is a sales letter ‘. Discuss.
20. Daljeet Industries Ltd needs Branch Manager in their Sales Department. Candidates should be graduates and have at least seven year’s experience. They should be conversant with sales management, operations of depots, and excise laws. Age around 35 year’s .Salary commensurate with qualifications and experience. Write in confidence within 15 days to General Manager (Marketing) 51, Tolstoy Marg, New Delhi-110003.
21. Assume that you have just returned from a seminar to which you were deputed by the company. Write a memo to your immediate Bose, reporting to him the important matters discussed at the seminar. Also point out their relevance to the company’s business.
22. Prepare a notice informing all the members about a meeting to be held at the registered office of the company at particular date and time.
23. What role does planning and preparation play in writing letters.
24. Define report.
25. Discuss various types of reports.
26. Explain any of the following:
Descriptive report.
Informational and interpretative report.
Analytical or argumentative report.
Operation research report.
Journalize of reportage.
27. Discuss in detail the structure of report.
28. Differentiate between reference and bibliography.
29. What elements constitute the front matter of the report?
30. Name the elements constantly the back matter of the report.
31. Suggest some methods of collecting data.
32. Discuss the kinds of Technical Proposals.
33. Differentiate between solicited and non solicited proposal.
34. Role of visual aids in Technical proposal.